Step 1
Know your insurance coverages
When a disaster or damage happens, it's time to review your homeowner's policy. Contact us if you have trouble understanding how to find your homeowner's insurance policies.
These policies can be glanced over very easily, but a bit of research can help guide your financial decisions about roofing repairs. Your insurance agent may be able to assist you as well.
Step 2
Start documenting the damage and start the claims process
Once you've identified that your roof's damage is potentially covered under your homeowners insurance, the next step is to begin to document the damage. You're going to want photos, lots of them, not only of the outside damage, but also of the interior of your home.
However, if you can't assess all the damage safely, call an experienced roofing company for an inspection, you're better off safe than sorry. Insurance companies use specific methods to determine whether damage is covered; we can climb the ladder so you don't have to and provide a crystal clear opinion on your potential options.
Step 3
Research roofing companies and hire the most reputable
Once you have submitted a roof insurance claim, you need to seek out a reputable roofing company with insurance claims experience to perform a roofing inspection. We can assess damage and provide a report for your insurance agency.
If you don't hire professionals for the inspection, your insurance company may pay someone to inspect the roof on their behalf, and that third-party inspector may try to find any reason to deny your claim. By hiring your own inspectors, you give yourself the best chance to get your insurance to pay for your roof repairs. A reputable roofing company will replace your roof correctly, without causing more damage or charging an unreasonable amount.
Step 4
Take the appropriate next steps in your claim
After you submit your claim and enlist a roofing company to offer supporting evidence, your insurance company has the discretion to make a decision. After their allotted time frame (usually about 15 days), the agent will let you know if your claim was approved or denied. If denied, you can appeal, procedures differ by insurance company, so consult your agent.
If approved, you'll be able to start working with your chosen contractors to complete your new roof installation. Once replaced, we recommend regular inspections: routine maintenance keeps your roof in great condition and makes future claims easier to approve with written reports and photos of past condition.
If your roofing claim is denied or less than expected, we can even provide legal services and private adjuster counseling to take the fight by the horns. We can make sure the valuation of your damages is paid to suit the true needs of your home without the hassle of appeals and denials.